Contact the IT Service Desk
Ask IT (Beta)
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Other ways to get IT help
Telephone: +44(0)117 32 83612
Average wait time 5-10 mins.
Email: itonline@uwe.ac.uk
Average response time 1-2 working days.
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Additional information
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Wifi and remote access
How to connect to the campus wifi (eduroam) and access digital resources.
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Printing
How to print at UWE Bristol.
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Software
Find out how and where to access software on-campus, off-campus and at home.
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Your UWE Bristol account
A guide to your UWE Bristol username, email, passwords, MFA and other accounts available as part of your studies.
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Choosing the right IT equipment for university
Advice on choosing a personal computer for UWE Bristol students.
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Getting started with IT
Our quick help guide for getting started with IT.
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IT guidance for graduating students
Information around your access to IT Service provisions for graduating students and students returning to a new course.
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Study support
Study support and advice for UWE Bristol students including referencing, research, study spaces and more.