Pharos printing system

UWE Bristol offers a chargeable student printing system called Pharos. This is created automatically as part of your student computer account.

Add money to your print account, log in to your UWE Card account using your UWE Bristol username and password.

Add credit to your account

Pharos printers are located in all libraries, learning zones and some open access areas and computer labs. The Frenchay Library has a large scale printer on Level 2 in the Print Hub.

Print from your laptop

Pharos student printing

Watch this short video on how to print and use your Pharos account.

Printing and photocopying costs

Please note: the Colour Print Queue COLOURprinting will charge 15p per page by default, irrespective of the page content.

Single-sided printing and photocopying

Single-sided printing and photocopying Printing cost per sheet
Black and white A4 Free
Black and white A3 Free
Colour A3 or A4 15p

Double-sided (duplex) printing and photocopying

Double-sided (duplex) printing and photocopying Printing cost per sheet
Black and white A4 duplex Free
Colour A3 or A4 duplex 30p

Large scale printing

Large scale printing Printing cost per sheet
A2 £2
A1 £4
A0 £8

Plotter printing for CATE

Plotter printing for CATE Printing cost per sheet
A2 97p
A1 £1.94
A0 £3.88

Important note: these plotter facilities are only for use by CATE students. Students from other colleges do not have the plotter print queues setup on their accounts and are unable to print to these devices.

Sending your job to a print queue

This is an example of how to print from Microsoft Word 2016.

  1. Within Word click File and then Print.
  2. Choose the appropriate print queue:
    • BWprinting for black and white
    • COLOURprinting for colour
  3. Check the other options such as paper size, orientation, margins etc.
  4. When you are sure everything is correct click Print.

Your print job will now be sent to the print queue. It will not be printed until you log in to a printer and release it.

All print jobs will be removed from the queue if they have not been printed after eight hours.

Printing from your own device

  1. Log in to https://printme.uwe.ac.uk/ with your UWE Bristol username and password.
  2. Select Upload and find the file you want to print on your device.
  3. Select Open.

All printing will default to black and white, double-sided:

    • If you are happy with these settings and you are ready to print, continue to step six.
    • To change any print settings, please continue to the next step.
  1. Select the print job you wish to change by clicking on it.
  2. Go to the Print Options area in the bottom right corner and change the settings as desired (for example, Color for colour printing).
    Please note: changes are saved automatically.
  3. Go to any student printer and log in with your UWE Bristol username and password (or swipe your UWE Bristol card, if this service is available).
  4. Select the job you wish to print from the Print Release list (the cost is listed next to each job).
  5. Select Print.

Multiple pages

Send one page as a test print.

If this page prints out incorrectly, check all of your settings and once you are happy send another test print.

If you believe your print is failing due to a fault with the printer, visit the nearest IT Service Desk for assistance.

Double-sided

Printing is single-sided by default.

Windows

  1. Select File and Print as usual.
  2. Select the printer settings using the software guidance below:

Microsoft Office

  • Select Printer Properties underneath the Printer drop-down menu

Adobe

  • Acrobat: Go to Properties (to the right of the print queue)
  • InDesign: Printer (bottom left corner of the window)
  • Illustrator: Setup… (bottom left corner of the window)
  • Photoshop: Print Settings (just under the print queue)
  1. From the Printing Shortcuts tab, select Yes, flip over or Yes, flip up from the Print on both sides drop-down menu.
  2. Click OK, then click Print.

Mac

  1. Select File and Print as usual.
  2. Select the printer settings using the software guidance below:

Microsoft Office

  • No action is required, go to step three.

Adobe

  • Acrobat: Go to Properties (to the right of the print queue)
  • InDesign: Printer (bottom left corner of the window)
  • Illustrator: Setup… (bottom left corner of the window)
  • Photoshop: Print Settings (just under the print queue)
  1. Select Show Details if necessary. Choose Layout from the drop-down menu. Choose Long-Edge binding or ShortEdge binding from the Two-Sided dropdown menu.
  2. Click Print, then Print again.

Double-sided printing guide (PDF)

Release your job from a printer

Printers are located in all libraries and most open access areas.

  1. Log on to the printer using your UWE Bristol username and password (or scan your UWE Bristol ID Card, if this feature is available).
  2. Click on the job you want to print and check the displayed cost is correct.
  3. Click Print.

Your job will now be printed and the cost of the job will be deducted from your Pharos account.

Please note: if you sent a colour print job and you log on to a black and white printer, you will not see your job available to print.

Printing errors

  • If your print job prints incorrectly, please visit an IT Service Desk with your failed print job (if possible) as soon as possible - do not try to print again as your account may be charged again.
  • If the printer is found to be at fault we will re-print your document at no extra charge.

    Important note: we can only re-print jobs; we cannot re-credit Pharos accounts.

Large scale printing

Large scale printers can be found in the following Print Hubs:

  • Frenchay Library, Level 2
  • Frenchay, N Block.

If you need further support, please ask at the Library Helpdesk on Level 2.

Large Scale printing guide

To print from the Large Scale Printer in Frenchay Library, the job must be sent as a PDF file.

Firstly, please leave plenty of time to print off your work.

  1. Save the document as a PDF, open it in Adobe Acrobat and go to File and then Print.
  2. Under Printer, select the Large Format print queue, it will be called LargeFormatLibFR.
  3. In the Properties window, select the Paper/Quality tab, then click Document Size, then More… where you can select the desired print size from a drop-down list (A2, A1, A0).
  4. To ensure that the job does not print stripey, users should change the image quality:
    • On the Properties window, select the Paper/Quality tab, 
    • Then in the Print Quality section, move the slider to the middle, between Speed and Quality. Users can select the highest quality but the middle option works just as well.
  5. Press OK.
  6. Then select Print.

Releasing the documents

  1. Go to the print release station next to the Large Format Printer in the Print Hub on Level 2 of Frenchay Library.
    • This is not a regular use PC, it is only for releasing jobs from the Large Format Printer.
  2. At the PC, sign in by tapping the user’s ID card or with the user’s username and password.
  3. Select the file to print (the most recent is at the top).
  4. Then select Print.
  5. The document should print out and will drop into the basket – be aware this may take a few minutes.
  6. The printer will trim the document to the desired size. (A0, A1 or A2).

Plotter printing for CATE

Students from the College of Arts, Technology and Environment (CATE) have access to large format printing on Print Queue LargeFormatFET.

There are two A0 plotters in the Q Block Project Room area on Frenchay Campus - room 2Q030.

Important note: these plotter facilities are only for use by CATE students. Students from other colleges do not have the plotter print queues setup on their accounts and are unable to print to these devices.

Professional printing services

PrintWorks Shop (Frenchay Campus)

The PrintWorks Shop is a printing and binding service based in the Frenchay Campus.

PrintWorks

Digital Print Bureau (City Campus)

The Digital Print Bureau is based in Bower Ashton Studios, City Campus. They offer laser, wide format, vinyl, acetate, banner and digital fabric printing, plus a guillotine service.

Collection can also be arranged to the Loans Desk in S Block, Frenchay Campus.

Digital Print Bureau

Pharos account refunds

Funds gifted by the University are non-refundable.

Personal credit must be £10 minimum for a refund and will only be given on request for students that have completed their studies or have withdrawn from the University.

More information can be found via the Pharos Online Payments terms and conditions.

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