IT guidance for graduating students

Your access to your personal data and academic record in MYUWE will end four months after your Award Board meeting date.

Find the Award Board meeting date

Before you lose access, make sure that you have:

• updated your personal details on MYUWE, including your home address, telephone number and personal email address (award certificates and Certificates of Credit will be posted to your home address)
• downloaded your Higher Education Achievement Report (HEAR)
• downloaded your results and marks

Once your access is withdrawn, we will not be able to download your HEAR, results and notification of credit, or assessment marks for you.

In addition to physical award documentation, eCertificates will be published for eligible graduates on our UWE Bristol Secure Documents Portal. This portal will allow you to view and download digital versions of your Award Certificates. You will also be able to share your digital certificates with third parties through the connections feature. For more information, including eligibility, go to our UWE Bristol Secure Documents Portal FAQs.

Once your results have been published on the UWE Bristol Secure Documents Portal, you will receive an email to your personal email address, to allow you to register and use the portal. You can log in using your UWE Bristol details for single sign on or using your personal email address.

Your access to Blackboard will end two months after your Award Board meeting date.

Find the Award Board meeting date

Ensure you have downloaded all feedback from the coursework tab, as once access is withdrawn, you will not be able to download your feedback.

You can continue to use UWE Bristol career services after graduation. Follow these simple steps for continued access to InfoHub for our vacancies database and event bookings, and to the Career Toolkit for a wide range of online career development tools, guides and resources.

InfoHub

If you have not done so already, you will need to reactivate your InfoHub account by selecting 'Graduate' on the InfoHub login page, then 'Reset your password'.

The password reset email will be sent to the personal email account you registered while at UWE Bristol. Once you have left, all emails sent from InfoHub will go to this email address.

If you can no longer access or don't remember your personal email, complete a lost account form to request access to InfoHub.

Contacts

If you 're having issues with InfoHub access:

• If you have recently graduated, email the Student Business Systems team at operations@uwe.ac.uk
• If you have not yet graduated, contact an Information Point, and mention your student ID number

Career Toolkit

As a UWE Bristol alum, you have lifetime access to the benefits of the Career Toolkit. How you log in will depend on how long ago you graduated.

Final year students and recent graduates (within 12 months of your results being published)

You will have continued 'student' access to the Career Toolkit for approximately 12 months after your results are published. Log in to the Career Toolkit as usual - enter your UWE Bristol student username and password if prompted.

Email the Student Business Systems team at sds.operations@uwe.ac.uk if you're having difficulty getting access.

If you graduated more than one year ago, you'll need to switch your account to 'graduate access'

Email the Student Business Systems team at sds.operations@uwe.ac.uk for help switching your account. Please include your student ID and your full name in the email.

If you've updated your account to graduate access but can't remember your password

1. Use the Alumni login option, enter your personal email address and reset your password.
2. Log in as Alumni using those details, then in your profile, update your preferred personal email address if required.
3. Next time you log in, remember to use the personal email address you added to your account.

Your access to UWE Bristol student computers and your H: Drive will stop four months after:

• your Award Board meeting date if you have graduated or been withdrawn
• the study end date of your award record if you have chosen to withdraw from your programme of study.

Find the Award Board meeting date or end date

If you wish to download your H: Drive from home, see the eXternal Access (XA) information, which will provide instructions for how to do this.

Ensure you have downloaded everything you want to keep from your H: Drive before access is withdrawn. Once access is removed, you will not be able to download your feedback.

Your subscription to Microsoft 365 will end one month after:

• your Award Board meeting date if you have graduated or been withdrawn
• the study end date of your award record if you have chosen to withdraw from your programme of study.

Find the Award Board meeting date or end date

This means that:

• your OneDrive account will close at this point, so ensure that you have downloaded what you need from your OneDrive account before it closes
• you will be given three-month trial access to Microsoft Office. You can install this on your PC, laptop or mobile. After three months, if you want to continue using Microsoft Office, you will need to purchase a package.

You have access to your UWE Bristol email account for a year after you finish.

You can back up your account by following the instructions in the Microsoft Import and Export Outlook Email, Contacts and Calendar guide. This includes instructions for importing your UWE Bristol emails into another email account.

If you have any difficulties with backing up your account, please contact the IT Service Desk.

After graduating, you will get six months free access to Adobe Creative Cloud. This offer is only available to eligible students.

A redemption code will be sent to you after graduation by the Alumni Team. The codes are not made available to us until this time so please be patient and keep an eye on your emails.
Complete the steps below to keep access to your account.

Subscription end date

Your subscription to Adobe Creative Cloud will end after:

• your Award Board meeting date if you have graduated or been withdrawn
• the study end date of your award record if you have chosen to withdraw from your programme of study.

Find the Award Board meeting date or end date

If you have been allocated Adobe Creative Cloud or Adobe Express by year of study or to support individual projects, your subscription will end after the August Award Boards.

Migrating Adobe content from your UWE Bristol account to your personal account

You will receive a redemption code from the Alumni Team after graduation which will provide you continued access to Adobe software for free, for six months. After this period you will be entitled to a discount to continue with your account.

The redemption code is subject to Adobe’s terms and conditions.

Follow these simple steps to ensure that you keep access to any work completed under your UWE Bristol email address:

• Create a personal Adobe ID account using a personal email (if you haven’t already done so)
• Migrate any content in your UWE Bristol Adobe account to your personal Adobe account
• Enter the redemption code into the redemption screen on your personal Adobe account (follow on-screen instructions)
• You can skip entering credit card details by clicking 'Remind me later'.

Your access to Library e-resources will stop immediately after your Award Board meeting date.

Find the Award Board meeting date or end date

If you have books outstanding on your Library account, please return them as soon as possible. You can return your books to any of our Library sites at Frenchay, Glenside or Bower Ashton campuses.

After graduation, you'll be able to join the Library by signing up to our Alumni scheme. This enables you to:

• visit our three campus libraries
• borrow books (up to five items and make two reservations)
• use our study spaces and facilities.

Find out more about Alumni membership.

The Handshake platform is built by students for students. It offers you unrivalled access to the best and latest graduate roles, connects you with academic and sector peers in the UK and internationally and enables you to directly connect with employers and organisations.

1. Head to the Handshake login page
2. Select 'University of the West of England (UWE)' from the drop-down menu.
3. If you graduated less than 120 days ago, click straight through for instant access into the platform using the blue 'UWE SSO' button.
4. If you graduated more than 120 days ago, select 'sign in with your email address', enter your UWE Bristol email address and click 'Next'.
5. You will be prompted to set a password. You also have the option to select 'Forgot Password'.
6. You will then be sent a confirmation email with joining instructions. You will be asked to follow a confirmation link to set your password.

Your access to Pebblepad and associated support will be available for one year following your graduation or withdrawal from your program of study.

After this period, your access to Pebblepad will be disabled, and any work that you have not exported or saved to an alternative location will no longer be accessible. To avoid losing your work, we recommend that you export your portfolio and save it to a secure location before your access expires.

Pebblepad offers the option to create an alumni account where you can take your assets with you when you leave. You can continue to use the platform to support your personal learning and professional development as you move on to the next stage of your career.

For guidance on how to create an alumni account, please visit the Pebblepad guidance page.

Make sure you have downloaded everything you need related to your current course, as this will not be accessible once you start your new course.

If you are starting a new course at UWE Bristol:

• your access to MYUWE will be restored when you are asked to register for the course
• your login details will remain the same
• you will also receive an email to the address registered to your application to let you know.

Please look at the Information Security Policies when you start your new course as they may have changed.

Your license to Microsoft Office and OneDrive will be renewed when you register for your new course.