Holiday closures

The following are available throughout the holiday closure period.

• Accommodation staff are available
• Campuses will be staffed by our security team 24/7
• Libraries are open
• Our 24/7 support team is available.

What's on?

Check out events on campus and across the city during the holiday period.

View our events calendar

What’s on Bristol

Please tell Accommodation Services if you plan to remain on site over the holidays.

Our customer service desk will be open as normal until Tuesday 24 December and will resume normal opening hours from Thursday 2 January 2025.

Customer services desk opening times

Our customer service desks will be open 11:00 to 17:00 as follows.

• Tuesday 24 December (Christmas Eve) – N Block, Cotswold open, Glenside closed.
• Wednesday 25 December (Christmas Day) and Thursday 26 December (Boxing Day) – closed.
• Friday 27 December - N Block, Cotswold and Glenside open. 
• Saturday 28 and Sunday 29 December - N Block and Cotswold open, Glenside closed.
• Monday 30 December - N Block, Cotswold and Glenside open.
• Tuesday 31 December and Wednesday 1 January - N Block and Cotswold open, Glenside closed.
• Thursday 2 January – open as usual.

If you have an urgent issue while our customer service desks are closed, please contact the Security Team: +44 (0)117 32 86404.

Find up-to-date opening hours for catering outlets on UWE Bristol campuses.

• Frenchay Campus bars, shops and cafes
• Glenside Campus bars, shops and cafes
• City Campus bars, shops and cafes

Campus libraries will be open but not staffed. Check Library opening hours before visiting. 

You will need your student ID card to gain access to the Library and to borrow books.

Our 24/7 live chat service Ask a Librarian will be available to help with research questions.

Library staff will respond to any questions that need extra help from Thursday 2 January 2025.

Our Wellbeing Service will be closed from 12:00 on Tuesday 24 December 2024 until 08:30 on Thursday 2 January 2025.

If you need to talk to someone or raise a concern about yourself or a friend, 24/7 support is available.

Download the Wisdom app

You can download Wisdom, an app which offers wellbeing resources and interactive features to support wellness. You can also speak with a trained Counsellor 24/7, 365 days a year and access a confidential helpline through the app or by calling +44 (0)800 028 3766.

Download the app and then enter this exclusive UWE Bristol code MHA261053.

24/7 security support

Campuses will be staffed by our Security Team at all times. If you have a problem on any campus call: +44 (0)117 32 86404.

Emergencies on campus

If there’s an emergency on campus, call +44 (0)117 32 89999

Staff are available to help 24/7, every day of the year and will call the emergency services for you if required.

IT support

• Frenchay Campus - IT Advice Point will be closed from 12:00 on Tuesday 24 December until 08:30 on Thursday 2 January 2025.
• Glenside and City Campus - IT Advice Points will be closed from Friday 20 December 2024 until Thursday 2 January 2025.

Find further information at IT Service Desk.

Student services

If you need to talk or raise a concern about yourself or a friend, 24/7 student support is available.

If you need further information, the Information Points re-open on Thursday 2 January 2024.

Any initial assessment deadlines that are scheduled during the closure will be amended to Thursday 2 January 2025. 

If you encounter unexpected difficulties that affect your ability to do an assessment, you can make use of the late submission window. During this window, you can submit your assignment without penalty.

If the original deadline occurs shortly before the University closure period, the late submission window or deadlines for a reasonable adjustment may fall during the University closure period and this will not be adjusted.

Please check Blackboard for specific details for your modules. 

If you need further information, please talk to Information Point before the University closure period.

We hope you have a great break and look forward to seeing you in the New Year!