Which services are available?

The following will be available during the closure period.

  • Accommodation staff
  • Campus libraries
  • IT support
  • Security staff
  • 24/7 student support

What's on?

Check out events on campus and across the city during the holiday period.

View our events calendar

What’s on Bristol

Accommodation opening times

Customer services desk opening times

Frenchay Campus

N Block (2N02)

  • Monday 7 April to Thursday 17 April as usual
  • Friday 18 April to Tuesday 22 April: 11:00-16:45
  • Wednesday 23 April onwards as usual

Cotswold Court

  • Open as usual. 

Glenside Campus (1H29)

  • Monday 7 April to Wednesday 16 April as usual
  • Saturday 19 April: 15:00-16:45
  • Monday 21 April: closed
  • Wednesday 23 April onwards

View details of opening hours.

If you have any problems with your accommodation, phone +44 (0)117 32 83601 or email accommodation@uwe.ac.uk

If you have an urgent issue while our customer service desks are closed, please contact the Security Team:+44 (0)117 32 86404.

Catering

Find up-to-date opening hours for catering outlets on UWE Bristol campuses.

Library

  • Campus libraries will be open but not staffed. Check Library opening hours before visiting.
  • You will need your student ID card to gain access to the Library and to borrow books.
  • Our 24/7 live chat service Ask a Librarian will be available to help with research questions.

Library staff will respond to any questions that need extra help from Wednesday 23 April 2025.

Health and wellbeing services

During the closure period, 24/7 student support will be available.

Wellbeing Service

Our Wellbeing Service will be closed from 17:00 on Thursday 17 April until 08:30 on Wednesday 23 April 2025.

Please access the support below during this time.

Health Assured student support helpline

If you want to talk to someone, you can access a free helpline which you can call for support any time (it's open 24/7) on +44 (0) 800 028 3766.

Your call will be answered by a trained counsellor, and they are able to offer in the moment support and act as a listening ear for a range of issues such as bereavement, stress and anxiety, family issues, exam worries and any other concerns you may have.

Crisis support

In an emergency, call 999, attend A&E or call the 24/07 NHS Mental Health Crisis Response Line on +44 (0) 800 012 6549.

Wisdom app

You can also download Wisdom, an app which offers wellbeing resources and interactive features to support wellness. 

It offers a variety of resources and interactive features to support your overall wellness. You might enjoy the Wellbeing trackers, four-week health plans, mini health checks, fitness videos, meditations, recipes and more. Select the contact tab to get instant help though live chat or video call to a counsellor.

Download the app and then enter this exclusive UWE Bristol code MHA261053.

Centre for Sport 

  • Monday 14 to Thursday 17 April – open normal hours
  • Good Friday, Friday 18 April - closed
  • Saturday 19 April – open normal hours
  • Sunday 20 April – open normal hours
  • Monday 21 April - closed
  • Tuesday 22 April - closed
  • Wednesday 23 April - onwards open as usual

City Campus

The Library will remain open throughout the Easter weekend.

Art Shop

The Bower Ashton Art Shop will be open 09:00-17:00 on:

  • Monday 7 to Friday 11 April
  • Monday 14 to Thursday 17 April
  • Wednesday 23 April onwards.

Central loans

Central loans may be contacted for the issuing of keys (permitted pre-booked spaces only) and for the return of equipment.

Digital Print Bureau

The digital print bureau will be open 09:00-16:30 on Monday 7 and Tuesday 8 April and on Thursday 24 and Friday 25 April.

Spike Island

Spike Island studios will be open 09:00-17:00 from Monday 7 to Friday 11 April and Monday 14 to Thursday 17 April. A member of technical staff will be in attendance.

Where to go if you have a problem

24/7 security support

Campuses will be staffed by our Security Team at all times. If you have a problem on any campus call: +44 (0)117 32 86404.

Emergencies on campus

If there’s an emergency on campus, call +44 (0)117 32 89999.

Staff are available to help 24/7 every day of the year and will call the emergency services for you if required.

Student support

Please see Health and Wellbeing section above.

IT support

24/7 IT support is available during the closure.

Information Points

Campus Information Points re-open on Wednesday 23 April 2025.

Assessment support

Before the closure

Please check Blackboard for specific details for your modules. 

If you need clarity on assessment deadlines before the closure, please talk to a Information Point adviser before the University closure period.

During the closure

If you encounter unexpected difficulties which affect your ability to do an assessment, you can make use of the late submission window. During this window, you can submit your assignment without penalty.

If the original deadline occurs shortly before the University closure period, the late submission window or deadlines for a reasonable adjustment may fall during the University closure period, please check Blackboard for specific details. 

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