Contact the Wellbeing Service
Find out how to contact us.
Contact details
You can register with the wellbeing service using our registration form.
Tel: +44 (0)117 32 86268
Email: wellbeing@uwe.ac.uk
Wellbeing Service
2FC 50 (Felixstowe Court)
UWE Bristol, Frenchay Campus
Coldharbour Lane
Bristol BS16 1QY
Opening hours
Term times
- Monday to Thursday 08:30–17:00
- Friday 08:30–16:30
Out-of-term times
- Monday to Thursday 08:30–16:30
- Friday 08:30–16:00
Crisis and serious concerns
- The University offers advice and support on what to do in a crisis or serious situation.
- Get crisis support from the 24/7 Crisis Textline by texting 'UWE' to 85258.
- If you require extra support at any time you can contact your local doctor's surgery or the NHS 111 service.
- Alternatively, you can contact The Samaritans on +44 (0)117 98 31000 or via email at jo@samaritans.org.
Access your records
You have the right to request access to your personal data held by the University at any time.
Give feedback
We welcome feedback – you can help us improve by contacting us via email at wellbeing@uwe.ac.uk or call us on +44 (0)117 32 86268.
You will be invited to take part in a short survey following each session you attend (it will take no more that one to two minutes) and every year we send out a satisfaction survey. You are welcome to send us your views about how we can improve the service at any point.
Make a complaint
If you have a complaint about our service, please contact our team in the first instance and they'll do their best to resolve it for you. Call +44 (0)117 32 86268 and ask to speak with our Team Manager. You may also wish to refer to the UWE Bristol Complaints Procedure.
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