Moving out guide

You are expected to return the property (bedrooms, bathrooms and communal areas) in the condition you found it.

As a minimum, you must:

• Remove all belongings and rubbish. Anything left in the property after you have left will be removed and you will be charged a disposal fee.
• Sort your rubbish and put it in the correct recycling bin in the main bin stores.
• Donate any unwanted (but good quality) items. You can take them to the Sustainability Hub or add them to the British Heart Foundation bins on campus.
• Put unwanted and in-date food (dried or tinned only) in the boxes at Accommodation Customer Service desks. 
• Take your bicycle from the bike shed.

Shared responsibility

You are responsible for your room but the communal areas are a shared responsibility. If there are cleaning or damage charges in these areas, they will be divided between all house/flatmates. It is important to meet with your house/flatmates and agree who will be completing tasks. If you are leaving before your flatmates, make sure you have completed your share of the communal cleaning.

Frenchay residents

You must return your key cards the day you leave. Key cards can be handed in at Accommodation customer service desks, or dropped into the boxes at Student Village pavilions and Wallscourt Park Student Life Lounge. If you are not able to do this, you must send them back to us by recorded delivery in a padded envelope to:

Accommodation Services
2N02
UWE Bristol
Frenchay Campus
Coldharbour Lane
Bristol BS16 1QY

Glenside and Hollies residents

Hand them back in at 1H29 or post through the letterbox if the Customer Service desk isn't open.

Lost and non-returned keys/fobs/access cards

We require you to return all access cards, fobs and/or keys to your property by midday on the end date of your licence.

If you do not return your keys/fobs/key cards you will be charged – the minimum charge will be £50.

Avoid ordering anything to your accommodation two weeks before you move out. Before leaving, make sure to collect all outstanding parcels.

We cannot store or forward mail or parcels. We will return them to sender or donate to charity. You can also contact Royal Mail to get your mail re-directed for a small fee.

If you are expecting a delivery to arrive after you have moved out, you must tell us before you go. If you do not tell us, we won't be able to accept it. You must also provide current contact details, and collect or arrange collection within 48 hours of delivery. Any deliveries not collected within the agreed time will be returned to sender.

After you have left, your room will be inspected for cleanliness and any damages or repairs required.

Once the last person in your house/flat leaves, the communal areas will be inspected for cleanliness and any damages or repairs required.

You may be charged for cleaning and damages but not routine repairs.

If you have any questions you can contact Accommodation Services:

• Telephone: +44 (0)117 328 3601
• Email: accommodation@uwe.ac.uk

Charges: for damage, cleaning and rubbish removal

Cleaning charges

Moving out charges

Damage charges

The most common charges are listed below. If you have any questions please contact Accommodation Services.

Don't attempt to touch up or redecorate damaged or marked walls – this can make them look worse and result in charges. Instead notify Accommodation Services as soon as possible.

Moving out of University accommodation and into a shared house/flat with friends is an exciting time. Along with more independence you will also gain responsibilities. Not just paying the rent and bills, but towards other members of the community. See our private accommodation section for advice and guidance.

For further information about living in the community see our community liaison information.

Moving out questions

If you have any questions, please contact us and we will help guide you through the process.