Residents' guide
Information for current students in accommodation
Read key information and advice for students living in UWE Bristol accommodation, from behaviour expectations to reporting maintenance concerns and fire drills.
You can also download the Residents' guide to read more information.
We are affiliated with the Universities UK (UUK) Code of Practice for the management of student housing for all UWE Bristol own properties.
Report an accommodation issue
You can report accommodation issues that you feel should be brought to the attention of an Accommodation Manager via our Report and Support service.
Report an issue
Mail and deliveries
Information for students in UWE Bristol accommodation on mail and deliveries.
Transferring or leaving accommodation
How to transfer to different UWE Bristol accommodation or move out entirely.
Service standards
The service standards which we aim to meet for students living in UWE Bristol accommodation.
Your behaviour in accommodation
How we manage behaviour
Our behaviour management and intervention processes in UWE Bristol student accommodation.
Drugs and anti-social behaviour policy
Read the Accommodation Services policy and procedure regarding illegal drugs, psychoactive substances and antisocial behaviour.
Terms and conditions
Read the terms and conditions for residents living in UWE Bristol accommodation.
2023/24 terms and conditions
For residents whose current Licence Agreement expires by 6 July 2024.
2024/25 terms and conditions
For residents who will be living in accommodation from 7 July 2024 under a new Licence Agreement for 2024/25 or a summer contract extension.
Callmy Alert app
Download the free Callmy Alert app so we can contact you instantly in the unlikely event of a major incident at the University.
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Making a complaint
Information for students living in UWE Bristol accommodation on how to make a complaint.
Inspections and safety checks
We carry out routine safety checks, cleanliness inspections and fire drills.
Insurance cover
Information about insurance cover for students living in UWE Bristol-managed accommodation.
Terms and conditions 2023/24
Terms and conditions for residents whose current Licence Agreement expires by 6 July 2024.