Database service interruptions
Find out about known problems and scheduled maintenance likely to affect access to databases for more than an hour.
UWE Bristol Library X (formerly Twitter)
Information about database interruptions can also be found on the UWE Bristol Library X (formerly Twitter) page.
British Library
The British Library is experiencing a major technology outage as a result of a cyber-attack. The website and online services and systems including British Library Sounds and EThOS are currently unavailable.
Westlaw, Practical Law, and Lawtel
Some users are getting an error message when trying to log into Westlaw: “Your profile contains no valid registration keys”. Please contact us for advice or contact the Thomson Reuters Helpdesk on 0345 600 9355.
Screenonline
Access to video and audio content on Screenonline is currently unavailable. You may encounter ‘unregistered user’ or ‘media not available’ error messages. We are working with the supplier to resolve the problem.
LinkedIn Learning
There is currently an on-going issue with LinkedIn Learning links accessed from Reading Lists and Blackboard. You may be asked to sign in with your email address to access these links - please note that this is not required and a workaround is in place.
To access LinkedIn Learning resources using the workaround:
- Please log in via the Library's LinkedIn Learning webpage.
- Then click on the link (to a specific resource) from your Reading List or Blackboard.
- This should be completed in a new browser session.
Library service interruptions
For general service interruptions and planned maintenance in our libraries, please see our Library service interruptions page.
Further help
Trouble logging in?
Most library databases and resources will require a username and password to log in. Find answers to common questions about logging in to databases.
Using the library
How to use the library. Information for students, disabled users, researchers, staff, and external visitors.
Contact the Library
Contact us for help with finding information, accessing online resources, referencing, your library account, and any other library issue.