Welcome to Ulink

Ulink is going live!

Starting on 4 April, Ulink buses will begin appearing on Bristol's real time information displays at bus stops around the city. The displays are linked to GPS trackers on the bus, so they predict how many minutes you will need to wait until your bus will arrive.

Visit nextbusbristol.co.uk to look up Ulink services from 4 April.

Cash is history

You are now able to use the Ulink smartcard to pay for individual bus tickets, just as if you were using cash. Follow the following simple steps:

  1. Buy a new smartcard, or go to the Students' Union to have the top-up facility added to your existing smartcard. You can pay from £10 to £40. Anyone can obtain 'blank' cards for £1 from Cartridge Right shops or from UWE Frenchay Students Union.
  2. Instead of paying the driver with cash, put your card on the reader and ask for a single or day-rider ticket as normal
  3. The next time your card needs top-up, you can pay the driver £10 to add credit.

Timetables

Journeys marked "UWE" or "Sch" run during term time only (11Jan-26Mar, 19Apr-25Jun)

Ulink twitter - service updates

follow ulink on twitter 
Click to download route map

Click to download city map

Journey Planner

 Mon-Fri
Saturday
Sunday

Ticket Prices

Daily prices are for public, staff and students:

 Payment with cashPayment with smartcard smartcard image
Adult dayrider
(available on bus)		£3.00£2.50
Adult single
(available on bus)		£2.00£1.67
*Child dayrider
(available on bus)		£1.50
*Child single
(available on bus)		£1.00
spacer
Annual pass
(for UWE students/staff, valid 52 weeks)		£279
1-term pass
(for UWE students/staff)		£80
Monthly pass
(for UWE students/staff, one calendar month)		£35
Monthly pass
(for general public)		£39
*Child = under 16 years of age

Students and staff can purchase passes from the Students Union.
Anyone else can get a monthly smartcard from McColls Newsagents, 2nd Floor, The Galleries BS1 3XD.


Questions and Answers

Q. Where do Ulink buses go?

Simply click on the map above to download it and view full details or use the journey planner.

Q. What is the nearest stop to my house?

The easiest way to find this out is to use the Bristol Streets website. Click on 'buses' on the left panel and then move the map to find your house on it!

Q. Will Ulink buses be on time?

A. Bristol has some of the worst and most variable congestion in the country and this affects all traffic, but we try hard to keep to the timetable and we will always try to respond to any comments you may have on your journey. To keep informed on traffic incidents you may wish to visit the BBC Bristol website.

Q. How do I replace a lost smartcard?

A. You should keep your smartcard safe at all times - it will probably work on the bus without even taking it out of your purse or wallet. However, we may be able to replace lost annual or student 3-term smartcards provided you have a record of the number written on the back; please contact Frenchay Student Union for advice.

Q. Where do I enquire about lost property?

A. Please contact Wessex Connect on 0117 969 8661. If they do not have your item, it may have been handed in to the UWE lost property office at Frenchay, room 1E20.

Please read the Terms & Conditions of Travel.

Customer Service Contacts

We always try to answer your enquiry within two working days.

General enquiries tel: 0117 32 81563 (08.30-16.00)

Your name:
Email address:
Service number(s):
Date / Time of journey: :
Your comments (including stop name if relevant):