Library service interruptions
Information on library maintenance that may cause disruption for users.
E-Resource access system upgrade
On Wednesday 14 August the Library will be updating systems that allow E-Resource access. Although impact is hoped to be minimal, it may mean after this date saved links such as those in browser bookmarks or referencing software may no longer work correctly.
Affected links will start with the following: https://ezproxy.uwe.ac.uk
This start of the link will need to be updated to: https://uwe.idm.oclc.org
Here is an example of an original and updated link:
https://ezproxy.uwe.ac.uk/login?url=https://www.a-n.co.uk/
https://uwe.idm.oclc.org/login?url=https://www.a-n.co.uk/
If following these steps doesn't resolve any issues you encounter, you can always contact us for support.
Known proxy error for Zotero users
We are aware of an issue affecting Zotero users after our EZproxy service migration. We have identified a possible cause as being retained proxy settings in the Zotero plug in. Following the below steps should help resolve the issue.
- If you are using Firefox: Right-click on the Zotero save button and choose Preferences
- For Chrome: Right-click on the Zotero save button and choose Options
- For Safari: Right-click on the page background and choose “Zotero Preferences”
- This should take you to the Zotero Connector Preferences screen.
- Select the 'Proxies' tab.
- Look for an entry in the 'Configured Proxies' box. If there is a link containing 'ezproxy.uwe.ac.uk' remove it.
- Zotero have a guide which includes screenshots.
- After following these steps it is recommended to also clear cookies and cache.
Octagon building demolition and landscaping: June to end of October
Library access and fire evacuation routes
While there are construction works going on, there will be some changes to access and fire evacuation routes in the Library. They will be clearly signposted. In the event of an evacuation please follow signage.
You can find more detailed information on the campus Disruptions page.
A number of routes into the Library will be affected by the construction works. Here are some alternative ways to access the Library.
Access via E block
How to access Frenchay Library via E block.
Access via car park
How to access Frenchay Library via the car park.
Library closure dates
Please see our opening hours to check any upcoming library closure dates.
Database service interruptions
Please see our database service interruptions page for more details.
Contact the Library
Contact us for help with finding information, accessing online resources, referencing, your library account, and any other library issue.
Scheduled interruptions of IT Services
Details of the periods that IT Services schedules possible interruptions to services.
Library opening hours
Opening hours for all our libraries across our campuses.