Information Points

If you need a specific service

Please note: Information Point is there to support you with general enquiries. If you have a query about a specific service, such as accommodation, admissions or IT services, please contact them directly as you'll get a faster response.

Contact details for key services

Contact an Information Point

We'll aim to triage your query as soon as we can to give the information you need or refer you to the relevant team.

Get help resource

Get help online (login required) is the best way to access valuable information and includes the option to request additional help if needed. 

• Telephone +44 (0)117 32 85678. We are currently open 08:30 to 17:00 Monday to Thursday, and 08:30 to 16:30 on Fridays.
• Complete a consent form if you'd like us to talk to a third party on your behalf.
• Email infopoint@uwe.ac.uk.

Self-help resources

Our self-help resources are designed to help you through an issue, giving you information along the way and passing unresolved queries straight to the correct school.

• Income Operations self-help form - for queries about payment methods
• Timetabling self-help form
• Disability Service enquiry and self-help form
• Student Money Service advice form - to request guidance from a Student Money Adviser

Please complete the relevant form and avoid sending multiple queries about the same issue as this could delay a response.

You can find further information about arriving at UWE Bristol and registering on your course on the UWE Bristol registration webpages.

To see more information around module and timetable activity change limitations, please see the module change pages.